Shipping & Returns

📦 Shipping & Return Policy for Tonyelle Speaks

At Tonyelle Speaks, our heart is to offer you the best shipping and processing experience possible—no matter where you are in the world. Every item in our shop is carefully curated with love and intention, and we want your shopping experience to feel just as special.

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💌 Order Processing & Shipping
Please note:

The only items available are those currently visible on our website. If you can see it, it’s in stock and ready to be made just for you!

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All orders are sent into production immediately after you place them—this means we are unable to cancel or modify orders once they’ve been submitted.

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Orders may ship from different facilities, depending on the item, so you might receive separate packages.

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Processing time: 3–5 business days
Shipping time: Depends on the shipping method selected at checkout.

When checking out, please read carefully and select the shipping option that best fits your needs. Tonyelle Speaks is not responsible for orders lost, mishandled, or delayed by USPS, FedEx, or UPS.

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📬 A note about your shipping address
Using PayPal? Please double-check that your shipping address is correct before completing your order. Once your package is in the hands of USPS, FedEx, or UPS, any changes or delays will need to be handled directly with them using your tracking number.

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📏 Sizing Guidance
We want you to love how you feel in every piece. Please:

Refer to the size charts and product descriptions listed with each item.

Check out the model information for size reference, when available.

Note: Unisex T-shirts and pullovers run larger for a relaxed, comfy fit.

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❤️ Returns & Exchanges
Every order is made just for you! For this reason:

All items are considered special order and are final sale.
We do not offer refunds or exchanges at this time.

All digital downloads are also final sale and non-refundable.

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💔 Something wrong with your order?
If your item arrives damaged or incorrect (oh no!), we’re here to help. Please email our team at:

📧 hello@tonyellespeaks.com
Subject Line: Damage/Replacement

Include:

Your order number

A photo of the item

Your full name

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Please allow 24 business hours for our customer support team to get back to you with love and care.